Shipping policy
From Terms of service
20.2 Unless specified by Supplier, jobs are printed in full colour,4 process colours, and Products might show deviation of colour. This includes machine setups, stocks used, and any finishing such as coating and lamination
- Supplier reserves the right to rectify defective work by reprinting and shall not be liable to refund. Print work done by third party without reference to us automatically revokes the right to any remedy by Supplier. Reprints can take approximately 2-6 working days to produce (depending on the product). Supplier reserves the right to refuse reprint or refund and therefore deem to be accepted by the Customer if the following apply/s:
21.1 Customer has used part / all of the product or is not able to return the product in full before replacement
21.2 Product has no clear defect and can still be used by the Customer. This includes any colour deviation but does not have any noticeable production issue that would prevent the Customer from using the product.
21.3 Customer has not notified the Supplier within 2 working days of receiving the Product (first day being the next working day from the delivery date) of any clear defects that occurred during production. Eg. product received on Monday will have to be reported by Wednesday 5pm; or order received on Friday will have to be reported by Tuesday following week by 5pm.
21.4 Customer has not notified the Supplier same day of any damages or missing items on part of the courier / delivery company
Shipping Policy was Last Updated on 10th January 2022