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Refund Policy
Opal Management reserves the right to change prices of products or services at any time. Payments for graphical products or services are only one-off payments. Subscriptions for domains and hosting are for minimum of one year and need to be paid for in full every 365 days, from the date the service was established to date of terminating the hosting service. If you do not wish to continue with our domain or hosting we reserve the right to get at least 4 weeks notice before the end of the subscription. Failure to give us notice will result in renewal of the service and full years' fee will be payable.
Opal Management reserves the right in situations where we don’t receive the payment for the hosting service to be suspended until the payment is processed successfully. The customer is responsible for all the money owed for the services from when the service starts to the time when we receive a written cancellation request. All payment is in UK sterling.
Our accepted payment methods are debit/credit card payments over the phone, BACS and bank transfer.
Opal Management cannot guarantee that a service will be provided until after any received cheque has been cleared if we have a reason to believe it may bounce.
Refund Policy was Last Updated on 10th July 2022
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